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Privacy Policy
This Privacy Policy explains how IgniteShark ("we", "us", or "our") collects, uses, shares, and protects personal information when you visit our website or use our services.
On this page
Who we are
IgniteShark is a web design and development agency based in Anupgarh, Rajasthan, India. Our website is operated at https://igniteshark.com.
For privacy questions, contact us at [email protected].
Information we collect
We may collect the following categories of information:
- Account information — name, email address, and authentication data when you register or sign in (including via social login providers).
- Contact and quote details — name, email, phone, company, and project information you submit through contact or quote forms.
- Testimonials and content — feedback, ratings, and media you choose to share publicly.
- Technical data — IP address, browser type, device information, pages visited, and approximate location derived from IP, collected via logs and (with consent) analytics tools.
- Cookies and similar technologies — as described in our Cookie Policy.
How we use your information
We use personal information to:
- Provide, secure, and improve our website and services
- Create and manage user accounts and sessions
- Respond to inquiries, quotes, and support requests
- Send service-related communications (e.g. password resets)
- Analyze site usage (only when you consent to analytics cookies)
- Measure advertising performance (only when you consent to marketing cookies)
- Detect abuse, prevent fraud, and enforce our terms
- Comply with legal obligations
Legal bases (where applicable)
Where laws such as the GDPR or UK GDPR apply, we process personal data on one or more of these bases: performance of a contract, legitimate interests (e.g. securing the site and improving services), consent (e.g. non-essential cookies and marketing), and legal obligation.
Under India's Digital Personal Data Protection Act, 2023 (DPDP), we process personal data for lawful purposes with consent or as otherwise permitted by law.
Data retention
We retain personal information only as long as needed for the purposes described above, including legal, accounting, or reporting requirements. Account data is kept while your account is active and for a reasonable period afterward. Contact and quote submissions are retained for business follow-up and record-keeping, then deleted or anonymized when no longer needed.
Security
We use technical and organizational measures appropriate to the risk, including encrypted transport (HTTPS), access controls, rate limiting, and session security. No method of transmission or storage is completely secure; please use strong unique passwords and contact us promptly if you suspect unauthorized access.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data; withdraw consent; object to certain processing; and lodge a complaint with a supervisory authority.
To exercise these rights, email [email protected]. We may need to verify your identity before responding. You can change cookie preferences at any time via Cookie settings in the site footer.
Children
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes may be highlighted on the site or communicated by email where appropriate. Continued use of the site after changes means you acknowledge the updated policy.
Contact
Privacy inquiries: [email protected]
Phone: +91-6377592190
Address: Adarash colony, Ward no.8, Near 22A Road, Anupgarh, Anupgarh, Rajasthan 335701, India